Sunchase IV #314

Thank you for taking the time to share your feedback. We’re glad to hear that you found the unit comfortable. We’re sorry to hear about the issues you experienced with the TVs and the building amenities. We understand how important these conveniences are during your stay, and we’ll share your feedback with our local team for review. We also appreciate your comments regarding the elevator, hallways, and overall building condition. We’ll make sure your concerns are passed along to our local team. Thank you again for your feedback, and we appreciate you staying with us.

¡Muchas gracias por su excelente calificación de 5/5! Nos alegra saber que disfrutó de unas muy buenas vacaciones y que el condominio tenía todo lo necesario para su estancia. Será un placer recibirle nuevamente.

Thank you for your wonderful review! We're delighted to hear you loved the location and the property. We truly appreciate your kind words and look forward to welcoming you back for another great stay!

Thank you for taking the time to share your experience! We’re glad to hear that while the check-in process felt a bit strict at first, it ultimately contributed to a safe, quiet, and secure stay. It’s great that you enjoyed the room view and our convenient location close to the beach. We appreciate your note about beach towels—this is helpful feedback for future improvements. We’re especially pleased that our front desk team was able to assist in locating and arranging the return of your lost item. Thank you again for your kind words, and we’d love to welcome you back for another stay soon!

Thank you so much! We are thrilled you enjoyed the condo. We truly love hosting guests who appreciate the space, and we can’t wait to welcome you back next year. See you then!

Thank you for taking the time to provide such comprehensive feedback regarding your two-story unit in the South Tower. We are pleased to learn that you enjoyed your stay, particularly the spacious layout, the ocean views from the first floor, the bay views from the bedrooms, the 5-minute walk to the beach, the availability of private parking, and the swimming pool. We sincerely apologize for the issues you encountered. We are particularly concerned about the excessive noise from the AC unit located near the master bedroom; we will arrange for maintenance to inspect and rectify this issue promptly. Additionally, we will address the slow drainage problem in the shower and sinks. We recognize your dissatisfaction with the limited welcome kit; it is unacceptable to have to search for additional toilet paper and paper towels immediately, especially in a unit of this size. We will reassess our provisioning standards to ensure they are more suitable for extended stays. Lastly, we apologize for the presence of sand on the floor at check-in; this clearly reflects a shortcoming in our cleaning protocols, and we will utilize your feedback to retrain our housekeeping staff. We appreciate you highlighting these important matters, as they will help us enhance the experience for all our guests.

Thank you for the wonderful review! We're so glad you found the property well maintained, comfortable, and equipped with everything you needed to feel at home. It’s great to hear you enjoyed the gorgeous balcony view, convenient beach access, and friendly atmosphere. We truly appreciate your loyalty over the past summers and are thrilled you plan to return—looking forward to welcoming you back to this unit again!

We are so pleased to learn that you enjoyed your overall stay, Isabella, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for your review, Ivan! We’re so glad to hear that you enjoyed the clean and comfortable rooms with the oceanfront view. We’d be thrilled to welcome you back for another stay!